World’s largest online platform for the LGBTQ+ community. Founded in the US, they are a remote team looking for smart and driven individuals who care deeply about the LGBTQ+ community to help them grow. They are committed to creating a diverse environment and are proud to be an equal-opportunity employer. This role will be fully remote with flexible hours, most of their team are based in the US and UK.

They are looking for an Account Director to join their team. You will be responsible for media solutions, responding to client briefs, delivering best-in-class account management, ensuring delivery meets client expectations, and compliance with their finance and accounting processes. You’ll be the go-to person for ensuring their media and partnership solutions hit the mark and meet (and at times exceed) client expectations.

Key Responsibilities 

• Client Relations: Lead and manage client relationships, ensuring trust and satisfaction while overseeing multi-million dollar projects globally. Provide strategic guidance as a trusted business partner, driving contracts, and streamlining onboarding across legal, leadership, and new clients.
• Strategy: Oversee global media strategy, campaign management, account management, and revenue analysis.
• Campaign Management: Setup ad campaigns, optimise and deliver post-campaign analysis and recommendations.
• Revenue Growth: Drive programmatic revenue and explore new revenue streams in collaboration with sales, product, and marketing leadership. Constantly identifying upsell opportunities with retained clients.
• Collaboration & Innovation: Partner with sales leadership to develop competitive offerings, manage media planning, and drive the creation of new media products.
• Team Development: Support and mentor the account management team, ensuring opportunities for growth and learning.
• Brand Strategy: Own all commercial decks and templates and include research, creative, and brand-building ideas for campaigns.
• Social Activation: Review copy, set up paid social campaigns, and provide beneficial social analysis.
• Tactical: Manage and review the commercial pipeline, supporting sales in tracking revenue streams.
• Strategic: Present industry trends and support sales in material development to take to market.

• Experience: 8+ years in the media industry, with a proven revenue growth and account management track record.
• Skills: Strong prioritisation, commercial strategy, negotiation, communication, deck ideation, creation, and presentation abilities. Solid written/verbal communication and presentation skills.
• Expertise: Senior-level experience in media and branded content, with a hands-on approach and passion for business.
• Leadership: Demonstrated ability to lead teams, manage systems, and excel in high-energy, results-driven environments.
• Integrity: Strong personal integrity, business ethics, and experience in team management and coaching.
• Who You Are: A self-starter who can work independently yet be part of a focused team. Able to build and maintain systems, create processes internally, and document for understanding, easy learning, and onboarding.